Dear readers, “if it ain’t broke, don’t fix it” is a frequently used expression. If we were to abide by this imperative, then our contract logistics experts would have been spared a lot of work and effort starting in the fall of 2015. After all, at that time, their segment was anything but “broke.” Instead, the business unit had achieved good to excellent results through the years. Despite this success, the colleagues devised the “Go-for-Performance” program and rolled it out on a global scale.
Just a few weeks ago, “Go-for-Performance” came to a highly satisfactory conclusion. But why was this program even necessary? What were its key components? And above all: what results has it produced and what implications do they have for the future? The answers to all these questions are revealed in this edition of “logistics NewsFeed” in an interview with my fellow board member and the company’s leading contract logistics expert, Tom Schmitt.
It is always important to have the constant willingness to question the status quo and expand or overstep self-defined boundaries – in the positive sense – to gain new vantage points and perspectives. We at DB Schenker have that will to strive for excellence and are resolved to continually scrutinize ourselves and our services! We owe it to ourselves but above all to our customers.
Chairman of the Board of Management at Schenker AG